A course outline
For your insurer, lawyer, employer or a Board considering whether a course is suitable.
Contact
Contact the Probity Courses team
Questions about a course, an order, a certificate or enrolling a team? Send us a message and we will reply by email. If you need a course outline for your adviser or a Board, say so and we will send one.
- Replies by email from our support team
- Course outlines available on request
- Help with team and practice orders
Write to us
How to reach us
Email [email protected] or use the form. Include your order number if your question is about a purchase.
- [email protected]
We cannot give legal advice
We can explain our courses and help you choose, but advice on a notification, a Board decision or a complaint has to come from your indemnity insurer, your defence organisation or a health law specialist. If things feel overwhelming, Ahpra lists support services for practitioners.
Common requests
What people usually contact us about
Team enrolments
Several staff, several courses, and an invoice for the practice.
Certificates
A replacement copy or a correction to the name on a certificate.
Account access
Trouble logging in or finding your courses after payment.
Choosing courses
Help matching courses to your profession and situation.
Reporting an error
Something in a course looks out of date or wrong. We check every report against the source.
Before you write
Pages that may answer your question
- How studying works: checkout, access and certificates.
- Course advisor: a suggested starting point in a few minutes.
- Programs: what each one covers and costs.
- About Probity Courses: who we are and how we write.
Contact questions
How quickly will you reply?
We aim to reply by email as soon as we can on business days. Include your order number to help us find your purchase quickly.
Can you send a course outline to a Board or my lawyer?
We can send the outline to you so you can pass it on, or include it in your request to the Board.
I paid but cannot see my course.
Check you are logged in with the email address used at checkout. If it is still missing, email us with your order number.
Can I get an invoice for my practice?
Yes. Tell us the practice name and the people you are enrolling.
Can you tell me whether a course will satisfy my conditions?
No. Only the Board can decide that. We can provide the outline and learning outcomes to help you ask.
Is there a phone number?
Support is by email and the contact form, so that we have a written record of your request.